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City Council - 11/14/2017 - Workshop APPROVED MINUTES CITY COUNCIL WORKSHOP & OPEN PODIUM TUESDAY, NOVEMBER 14, 2017 CITY CENTER 5:00—6:30 PM, HERITAGE ROOMS 6:30—7:00 PM, COUNCIL CHAMBER CITY COUNCIL: Mayor Nancy Tyra-Lukens, Council Members Brad Aho, Sherry Butcher Wickstrom, Kathy Nelson, and Ron Case CITY STAFF: City Manager Rick Getschow, Police Chief James DeMann, Fire Chief George Esbensen, Public Works Director Robert Ellis, Community Development Director Janet Jeremiah, Parks and Recreation Director Jay Lotthammer, Communications Manager Joyce Lorenz, Liquor Operations Manager Jaime Urbina, Finance Manager Sue Kotchevar, Finance Supervisor Tammy Wilson, City Attorney Ric Rosow, and Recorder Cynthia Harder GUEST: Grant Meyer, AE2S (Advanced Engineering and Environmental Services) Workshop - Heritage Rooms I and H I. 2018-19 BUDGET—ENTERPRISE FUNDS Mayor Tyra-Lukens called the workshop to order at 5:32 p.m. and introduced the first presentation on the liquor enterprise fund. A. LIQUOR ENTERPRISE FUND Jaime Urbina, Liquor Operations Manager, started off with a short history of the municipal liquor stores. All three stores were renovated between 2007 and 2010 and all stores are approximately the same square footage so residents can find a great selection and find the same products at each location. He said the lease for the Prairie Village location was recently negotiated at a reduced rate that will save the City around $63,000 per year. Urbina said the reduced rate was better than reducing the size of the store. Aho asked for clarification about the percentage of gross sales being paid to the owner under the new lease conditions. Kotchevar replied 5% would only be paid on gross sales over$3.5 million and noted long-term projections do not show sales will exceed $3.5 million. Case confirmed 5% would only be paid on sales over$3.5 million. Kotchevar said 5% would be paid on sales over $3.5 million during years 1-5 and over$4 million during years 6-11. Urbina reviewed the goals are to control liquor sold in the City; maximize profit to support the City's CIP; provide exceptional service, and engage the community at various events. City Council Workshop Minutes November 14, 2017 Page 2 Urbina said the stores' current priorities are customer service, gaining customer loyalty, adding value through pricing and promotions, employee development, and engagement through events and social media. He announced new monthly products and promotions are being offered to compete with other liquor stores in neighboring communities. Butcher-Wickstrom asked about employee retention the liquor stores. Urbina said turnover has been extremely low with full-time positions,however it is more difficult to retain part-time employees. Butcher-Wickstrom asked if there is continuous training offered to both full- and part-time employees. Urbina said all employees are thoroughly trained at the start of employment and ongoing training is offered related to product training. Aho asked if non-Eden Prairie residents attend the events. Urbina said he knows of several non-Eden Prairie residents who attend the events and are impressed by the Eden Prairie stores. Urbina reviewed the finance history of the liquor stores. Tyra-Lukens clarified the most profit that has been made in one year is $1,000,000. Urbina said that it correct and they expect$650,000 in profit this year. Urbina explained there would be a sales increase of 8.5% and 2.9% for 2018 and 2019 respectively. He said there will also be an expense increase of 5.7% and 3.1% for 2018 and 2019 due to increased IT costs, credit card fees, and other factors. Aho asked for insight on Sunday sales. Urbina said the challenge with Sunday sales is there has not been a strong trend other than Sunday being the slowest day of the week. He commented Sunday through Tuesday do not tend to generate profit. Getschow added it is proving difficult to determine if six days' worth of profit is being spread over seven days. Tyra-Lukens asked if cost of sales will be reviewed to determine whether or not to eliminate Sunday sales. Urbina said, at this point, it would be hard to remove the option of Sunday sales because of the convenience it provides customers. He said after one year of offering Sunday sales, they will look for patterns related to days and hours of operation and make recommendations to adjust if needed. Nelson was pleased liquor sales generate profit and said it is better than increasing taxes by 3% to account for the amount of money being generated through the municipal liquor stores. Getschow thought communication is key to informing residents of the benefits of municipal liquor stores. He said residents will also see posters at certain locations stating the project was funded by liquor store sales for increased awareness of how the profit benefits residents. Urbina touched on the results from the Eden Prairie Quality of Life Survey to end his presentation. Urbina said overall, the survey results have been very useful as to how to improve operations and measure changes. City Council Workshop Minutes November 14, 2017 Page 3 B. UTILITY FRANCHISE FEES Robert Ellis, Public Works Director, said his presentation is meant to serve as a refresher before Council votes on franchise fees at December's Council meeting. He said there are 228 miles of streets in the City and the average age of the streets is 30 years. He reviewed the most expensive repair is reconstruction, while repair maintenance is in the middle, and preventative maintenance is the most affordable. Ellis said if a City were to build a road and do nothing but fill potholes, within 25 years the road will fail and require complete reconstruction. Ellis said our goal is to keep roads in the range of excellent to very good on the PCI scale. Ellis said there are over 100 communities with franchise fees in the state and the revenue they generate are used for purposes such as for the general fund, trails/sidewalks, and pavement management. He said most communities charge a flat rate ranging from$1 to $7 per month, while residents of other communities pay a certain percentage of their utility bill ranging from 1.5% to 5%. He noted Eden Prairie currently charges a flat rate of$2.50 per household. Ellis said the recommendation back in July was to increase the flat rate fee to $4.00 for the next five years, generating a revenue of$3.2 million. Tyra-Lukens asked Ellis if the City would spend the extra revenue in the same year it was generated. Ellis confirmed when it comes to franchise fees, the City will use all of the dollars coming in during the calendar year in that same year. Tyra-Lukens thought it is nice residents who pay the fee will see the updates. Getschow added residents will not be charged roadway assessments. Nelson noted when franchise fees began, businesses were in favor of them because it guarded against expensive assessments for road repairs. Ellis ended the presentation with a reminder that the flat rate fee increase will have a public hearing at the December 14 City Council meeting. C. UTILITY ENTERPRISE FUNDS Grant Meyer from AE2S began the presentation on utility enterprise funds by saying he has been working closely with staff on projections for wastewater and storm drainage rates. He said every mile of road Ellis mentioned also has water, sewage, and storm drainage to maintain, along with pipeline, pumping stations, water storage, and treatment facilities. Meyer reviewed the study objectives were to update the Water Cost of Service Analysis (COSA)based on current use patterns, evaluate changing revenue requirements, evaluate the base charge component for water and sewer, continue promoting water conservation, and evaluate reinvestment in the long-term outlook for utilities. Meyer then reviewed the rate study process. City Council Workshop Minutes November 14, 2017 Page 4 Meyer said the average utility bill for Eden Prairie residents is currently around $43 per month and noted this is impressive considering Eden Prairie provides softened water. Meyer said while looking at longer term projections, they took into consideration that even though population is increasing, water usage is steadily decreasing due to residents' awareness toward saving water and use of energy efficient appliances. Aho said funds should be dedicated to the long-term system,but asked what happens when unforeseen projects arise. Ellis said the lifespan of pipes are around 75 years and once the roads are 75-80 years old, we will need to see complete replacement of the underground components but this is not something happening soon. Ellis said there will come a point to consider when replacing the roads, if the underground water and sewer pipes should also be replaced. Meyer said there are nearly $20 million of capital improvements planned for water utilities within the next five years. Meyer said each utility should ideally be self-sustaining, fund three types of reserve funds, and maintain a strong conservation focus. Meyer showed the water cost of service is close to the revenue. Compared to other communities in the region, Eden Prairie's fee for water is about average and the fee for sewer is one of the least expensive charges. Meyer announced the water recommendations are to increase the base charge from$4.62 to $5.25 per month for residential and to increase the base charge from $5.50 to $6.26 for commercial. He said sewer recommendations are to increase the monthly base charge from$14.25 to $16.22. Meyer showed the recommended utility rate adjustments will keep Eden Prairie's rates competitive with those of other communities. Meyer said additional recommendations are to review revue adequacy annually, monitor water sales and near-term revenue stability, and review COSA every five years. Aho asked if these rates are needed to have a sustainable system and if they factored in the water plant. Meyer answered yes to both questions. Aho asked if a larger water filtration or water treatment plant will be needed. Ellis didn't believe planning for another water treatment plant was needed at this time but thought more wells and ground storage reservoirs are needed, which are in the CIP. He noted WAC fees are dedicated to expanding the water system. Meyer summarized the proposed rate adjustments for sewer and showed how they fund the operating reserve and eventually work up to fully funding the capital reserve as well. Meyer explained storm drainage is newer so some larger adjustments are recommended to build up to fully funding capital reserves. Tyra-Lukens asked if storm drainage is used for cleaning out ponds and Meyer said yes. City Council Workshop Minutes November 14, 2017 Page 5 Case noted the City has higher SAC and WAC fees and asked if Meyer foresees any pressure about charging higher SAC and WAC fees while also increasing utility rates. Meyer responded even with the recommended utility rate adjustments, Eden Prairie's fees will still be considered low when compared to neighboring communities. Case thought we need to be aware low utility rates have been a selling point of the system and this seems to still be in line with that. Getschow said fees will be discussed during a public hearing at the December 12 City Council meeting and Tyra-Lukens thanked Meyer and staff for the presentation. Open Podium - Council Chamber II. OPEN PODIUM A. WALLACE ANDERSON—BEARPATH GOLF BALLS Tom Burt addressed the Council on behalf of Wallace Anderson, the property owner of a cabin on Riley Lake. Mr. Burt estimated a dozen golf balls fall onto his step-father's property every week from Hole 16 at Bearpath Golf& Country Club. He stated it has been an issue since the golf course was built in 1993,but the former owner of the club would compensate Mr. Anderson for repairs when his property was damaged. However, he said the club has changed ownership and the new owner does respond to Anderson's concerns. Mr. Burt explained they are frustrated by damage caused from golf balls hitting the property but are most concerned of liability should a person be injured. He said after not hearing from the current owner, Anderson reached out to City Manager Getschow who set up a meeting with Bearpath's General Manager. Mr. Burt asked for the Council's help and gave three possible solutions for the golf course to solve the problem: put up a large net, screen the tee, or redesign the 16th hole. He asked the Council to direct Getschow and City Attorney Rosow to assist in finding a solution. Next, Mr. Anderson addressed the Council and restated he had a verbal understanding with the former owner of Bearpath who paid for damages but the new owner is not responsive. Case asked Rosow to gather information for the Council on what typically happens in a case like this, as there have likely been similar issues at other golf courses. Getschow noted he has tried to be a mediator between the two property owners and will continue to mediate. Tyra-Lukens said Rosow will gather information for the Council. III. ADJOURNMENT